How to get a retailer or service provider to right a wrong

10 個月前
It's happened to all of us. We pay for an item or service, and something goes wrong, but the company ignores our complaint. Lakeland Pastor Michael Cathey describes himself as a techy who likes upgrading his iPhone every few years. Last fall, Apple and T-Mobile offered nearly $1,000 in rebates on purchasing an iPhone 14. He said he and his wife ordered two. "We love this offer because they were going to give us, I mean $1,000. You know, total. Half of it is from Apple, and half of it is from T-Mobile off the price of the phone."