How to get a retailer or service provider to right a wrong

1 年前
It's happened to all of us. We pay for an item or service, and something goes wrong, but the company ignores our complaint. Lakeland Pastor Michael Cathey describes himself as a techy who likes upgrading his iPhone every few years. Last fall, Apple and T-Mobile offered nearly $1,000 in rebates on purchasing an iPhone 14. He said he and his wife ordered two. "We love this offer because they were going to give us, I mean $1,000. You know, total. Half of it is from Apple, and half of it is from T-Mobile off the price of the phone."